Privacy Policy
K.W. Baker Painting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage our residential or commercial painting services.
1. Business Information
K.W. Baker Painting
Website: https://www.kwbakerpainting.com
ABN: 91 626 058 964
NSW Contractor Licence No: 328107C
Servicing Maitland, Newcastle, the Hunter Region, and surrounding NSW areas.
Contact Details:
Phone: 4933 4729
Email: admin@kwbakerpainting.com.au
2. Information We Collect
We may collect personal information including:
Name
Phone number
Email address
Property or project address
Information relating to your painting project
Photos or documents provided to us
Information submitted through contact or quote forms
Website usage data collected through cookies and analytics tools
3. How We Collect Information
We collect personal information when you:
Submit an enquiry or quote request
Contact us by phone, email, or website form
Engage us to provide services
Interact with our website
Some technical information may also be collected automatically through cookies and analytics services.
4. Why We Collect Your Information
We collect and use personal information to:
Respond to enquiries and quote requests
Provide residential and commercial painting services
Schedule work and communicate about projects
Prepare invoices and maintain records
Improve our website and customer service
5. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools, including Google Analytics, to help us understand website traffic and improve user experience.
These tools may collect information such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
You can disable cookies through your browser settings if preferred.
Our website may also include embedded content or links from third-party platforms such as Google Maps, Facebook, Instagram, or YouTube, which may independently collect information about you.
6. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information to trusted third parties who assist us in operating our business, including:
employees and subcontractors
accounting and invoicing providers
website hosting and IT service providers
cloud storage providers
legal or regulatory authorities where required by law
Some service providers we use may store data on servers located outside Australia.
7. Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we take reasonable precautions to protect information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To request access or correction, please contact us using the details listed in this policy.
9. Complaints
If you believe we have breached Australian privacy laws or mishandled your personal information, please contact us so we can attempt to resolve the issue.
You may also contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
10. Third-Party Websites
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those external websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page.
12. Contact Us
For any privacy-related enquiries, please contact:
K.W. Baker Painting
Website: https://www.kwbakerpainting.com
Email: admin@kwbakerpainting.com.au
Phone: 4933 4729